A comprehensive email management solution transformed Remote Work Europe's communication infrastructure, streamlining their newsletter operations and automating responses.
Email Infrastructure Modernization
Client Challenge
Newsletter management through outdated domain interface
Fragmented email system spread across multiple platforms
Website form submissions getting lost in spam filters
Unutilized Google Workspace subscription
Need for country-specific email management
Manual handling of routine inquiries
Solution Implementation
Email System Consolidation
Migrated from legacy email provider to Google Workspace
Implemented structured alias system for different functions
Created collaborative inboxes using Google Groups
Established proper DNS configuration for reliable email delivery
Automation Integration
Developed custom Make.com workflows for automated responses
Implemented intelligent email tagging system
Created Slack notifications for important communications
Set up automated form submission handling
Technical Integration
Google Workspace Business Starter
Make.com automation platform
DNS records
Slack notifications
Custom email filtering
Results
Operational Improvements
Streamlined newsletter management process
Reduced response time for routine inquiries
Enhanced team collaboration through shared inboxes
Improved email deliverability and reliability
Business Impact
Reduced manual email handling time by 70%
Eliminated lost form submissions
Improved response consistency through automation
Enhanced scalability for country-specific operations
What can we do for you?
This solution demonstrates how strategic implementation of cloud-based tools and automation can transform business communication infrastructure, resulting in improved efficiency and scalability.